Mcdonald's - Hoffman Estates

I have regained my belief in McDonalds, I was willing to let go forever...but today my trust in you has been restored. From all the McDonald's I had, this was the only place to surpass my expectations, they not only got my order right, but the chefs prepared the Egg Mcmuffin for perfection. It wasn't a good day.

I had the best experience at this point than anyone else. I came to a busy week night, and the staff was very hard working because they treated the stressful situation. Huge screams to her employee Trey for his amazing customer service under stressful conditions. He has a wonderful work that manages outpatient customers and deserves an increase. 10/10 would recommend this location. Besides, they had the best diet coke of my life. If you go, please ask for Trey and tell him what a wonderful work he does and nominate him for employees of the year.

The cashier was rude and after I had told her that I had to make another order, she went away to take 2 of her other employees, and they were so loud, which usually doesn't matter, but if you're on the clock, you have to mindfulness to customers. I had to scream to get her attention. Another worker helped me while they keep talking and laughing loudly.