Reserver
Tilbagemelding
Bidrage med feedbackFor someone who never writes reviews, I'm here. I've been a loyal customer at illuzion for a long time! I introduce this place so many of my friends and he became our obsession. Now, today was the last day I put my foot in there. I never complained about anything because there was no reason to do it. Today, one of the special roles did not taste right, something was clear, and I had such a great relationship with the owner, I pulled her to the side to let her know. their answer was if they don't like it, they don't order it the next time rude but sure. I was still hoping she would do the right thing, but she didn't. we were fully charged for the roll, although we did not touch them. I chose a free break night. When the bill arrived, I asked her nicely if she could take it off the bill, as there was something going on. I and my friend have yelled the problem in the ground, is not our eating, the problem is that they don't like it that I was never treated like that. thanks to illuzion for great memories and we wish them the best! and a small tipp by someone working in a customer service, treats their loyal customers with respect. mb
Our “go to” place for sushi in Hoboken. Great sushi and service is fantastic.
Ordered pick up from Illuzion only because our usual place was closed this day. Ordered the spicy tuna tartare appetizer. It was a lump of mush, not a single trace of tuna. It smelled terrible. I wish I took a photo but it looked so terrible (like raw dog food) I immediately threw it out. I then ate the Spicy Salmon Roll. My stomach began hurting right away and was sick with sharp stomach pains and nausea throughout the whole night in to the next day. I will not be eating sushi for a long time because of this.
First time there I thought everything was fresh and well served.
$9 Reg rolls had 6 pieces, the $16 rolls had 6 pieces and $22 rolls had 8 pieces, (quantities not mentioned on UberEATS assumed 8 pieces for rolls. all the rolls were poorly made, understuffed and all packed together in 1 box even though they were separate items. even the ginger was dry. Really disappointing, not worth the value to other places in the neighborhood.