Zagorod - Hirka Polonka

The service is a fig, and this cancels out all other advantages. Remember two simple things: 1) if you give a benefit to children under 12 years old, it means that children who have turned 12 years old are entitled to it. And not 11, as you like. Because it's called tricking people. On the phone you say that until 12, and upon arrival 11. 2) no matter how long it takes you to prepare food, do not bring two similar dishes (pizzas) to the same table with a difference of 40 minutes. Bring it later, but both. I pulled the kids out of the pool because they brought the first pizza, and then they sat waiting for the second one, because no one can clearly say when it will be. This is bullying. These are only the two most important, and there are many more moments after which the desire to visit again disappears. I do not recommend.

Restaurant food is nice; but the service is terrible. long waiting time, waiters are not friendly and helpful, we did not feel welcomed there at all. during the summer pool smells very strong chlorine :

Liked it a lot. Beautiful, clean, tidy territory, well-kept pool. Delicious food and cocktails. The staff is polite and tried to please every guest even when it was very busy

Swimming pool approx Service 0/10 the waitress warned about the banquet but said that the waiting time would be up to an hour, in fact we waited around 2.5 hours Entrance to the pool is UAH 500, towels are not included in the price (and God forbid, you have to pay for them), but there are none. We were offered blankets instead. The bar and the kitchen are a complete mess, the service staff is being blown away for this, I feel sorry for them frankly. Overall would not recommend and we are unlikely to return here again

In Berlin and Rome, restaurants with exquisite cuisine are cheaper than this run-in,,,I do not recommend to anyone,,,more money will be taken for a free swimming pool