Ponchinellos Hinckley

We ordered pizza pasta breads and profiteroles. Collected and got home to find the desert was missing…. Called the shop to have the most amazing service and rapid dispatch to our home. They went above and beyond and the food was all delicious Thank you so much

The two guys that sit outside the front at around 4:30 drinking espresso are really fit. Go and check them out x

Collected take away last night. I’ve loved their lasagna for over 30 years but last night was very disappointed. Hardly any pasta and hardly any meat. Just tomato sauce.

When eating in, I didn’t expect my food to be served in a takeaway foil container with no plates! Really shocking. Food was ok. Interesting to read how defensive and abusive the owner was with other reviews. The woman that served us was great.

We've been regular customers of Ponchinellos for 30 years but recently we've found it impossible to place an order by phone. You're now met with a recorded message from a nice Italian lady who says your call is in a queue but eventually you are directed to voicemail every single time. When you leave a message (we've left 3 in three weeks no response is received. We tried leaving an order and asked for a call back nothing. So today we thought we'd try again. We called six times between 12.30 and 4.00pm once again going through the answer phone rigmarole. We therefore decided to call in to place our order. We were told they were fully booked how do people book nowadays? It can't be by phone. My wife asked how we should order in future only for the manager (owner? to be extremely rude to my wife and unbelievably arrogant in refusing to answer because he was too busy making dough. Shame on you Ponchinellos, if someone asks a polite and perfectly reasonable question at least be professional and courteous enough to help.