Pret A Manger - Hillingdon

I visit this restaurant every day and the staff are absolutely amazing - friendly and quick. They provide the best service out of any coffee shop I've been to. The team is great. However, the only disappointment is that someone in charge has recently required the staff to cover their earrings, nose studs, etc. with blue plaster. The staff are clearly unhappy about this decision. It was based on feedback from a mystery shopper and a regional manager prioritizing scores over the team's well-being. No other coffee shop, cafe, or food retailer in Uxbridge, Kingston, Epsom, or Sutton enforces this rule. Please allow your staff to express themselves and do away with the unnecessary blue plaster requirement.

I love the sandwiches at this restaurant, but I was a bit underwhelmed by the soup options. Nevertheless, the sandwiches are always served piping hot and delicious!

I come in here regularly for breakfast of porridge and a filter coffee. Obviously it is a chain but the porridge is nice quality although the portions of sprinkles to put on top seems to vary but you can take two or some honey. The coffee is ok too and cheap. It is very pleasant to sit by the huge windows upstairs and the toilets are kept clean.

So rude and unwelcoming. Been in few times and everytime served by her, she messed up frappe orders!! And rolled her eyes,which I stated wrong order. Terrible customer service from her every time!! She is reason I avoid Uxbridge store,horrible women makes you very unwelcome!

Popped in for a coffee as I had some time to kill. Wish I hadn't. The staff treated me like I was inconveniencing them and looked down their noses at me. I would avoid and go to Costa. This place is horrifically snobby and overpriced pretentious rubbish.