Cold Stone Creamery - Highlands Ranch

I ordered the cake batter and it tasted like spoiled dairy.... I've never had that experience at any ice cream shop before hoping for no food poisoning, just be careful ordering here I guess?

One of the busiest locations I’ve ever been to. This location is consistently busy to the point there is a line out the door and wrapped around the interior. The staff is always super nice and accommodating but the wait is really annoying.

Good experience overall. It's just some awesome ice cream

I would recommend staying away from this store. Use the one in Park Meadows it is much better. I ordered a birthday cake for my grandmother's birthday. I placed the order many days in advance. When I arrived (after 12pm as instructed) I was told it was not finished yet. So I told them I would be back shortly to pick it up as I had an appointment to make. When I returned they brought out the cake to me. I should have checked it but I was in a hurry so I did not. Now my family has been ordering Cold Stone cakes for probably 20 years now. Usually the things are rock solid. You have to set them out for at least 30min before you can even cut them. So imagine my surprise when 5 minutes into my 10 minute journey home I noticed the cake was getting melty and weepy. It caused the thing to look not so great by the time I put it in the freezer (again about 10 min after picking it up). Additionally, it was supposed to have writting on it and it did not, but I can't take it back because it would be soup by the time I got there. The store also was dilapidated and crazy hot. The poor staff looked miserable and there was a very off smell, like something had gone very bad and had not been cleaned up. In all, this Cold Stone is pretty bad and you will have better chances going to a different one.

Absolutely amazing! My wife loved her cake. Thank you guys so much