E L Flanagan's - Highland

Had some nice meals here and it was an explosion every time. A lot about expectation food and drinks and service and the facilities are also very cool. I hope to see you soon.

Fish special was very good. Good service with food served cake hot.

Cold beer, great wings and delicious burgers. It's a win-win!

Great place in Highland for food and drinks! The best servers in the city!

First I would like to say, I LOVE their food, especially their wings.But, I used to be able to call and order my food, 20 minutes later pick it up, it was ready. It was quick, convenient, easy, and delicious.The last 7 times we have gone though; let me share what has happened the last 7 times though.First of all, they have the online ordering on their website. One night, I placed our order on the app and paid on the app. 20 minutes later, I went to pick up our food like usual. They said they were busy so they turned the app off, but I could place my order there. I did and it was a 45 minute wait for all fried food (2 orders of wings mozzarella sticks).After that incident, I went back to calling, but, every time I have called for the last SIX times, my call either doesn’t go through, or they put me on hold and forget that I am on the phone. I have mentioned this issue to them before, I told them that I tried to call, but kept getting the busy signal and they laughed when they realized they have had the phone off the line all evening (probably forgot they had someone on hold).The last 4 times I have gone, the wait has been over an hour for our same order.Last night, they were not full. Maybe half full and had about 6 waitresses. Our waitress came to our table twice. Once to get our order and once to give us our food. There was a lot of standing around being done by the waitresses, mixing up their own drinks, etc.Maybe they’re short staffed in the kitchen?If they didn’t offer online ordering or pickup, we would probably still go there for dinner, but when we plan on calling ahead and picking up a meal, we expect the order to actually be taken. If they don’t have enough staff to offer these services, then they need to take these services off of their website for the time being.EL FLANAGANS DOES NOT OFFER ONLINE ORDERING OR PICKUP- if you want to do these, expect your order to not go through or an hour+ wait.