Auntie Anne's - Hialeah

Bad customer service, did not want to make a batch of cinnamon bites they ran out of at 3:00 p.m.. just lazy.

Bad customer service. I went there to use a discount and they made me wait to pay with the coupon from the app until the food was ready and the coupon expired. Usually workers can put the discount there for courtesy, but they didn't even gave us the option and just were so unsympathetic and petty because they refused to charge me before the food was done. In the end I didn't even get to use the discount and left. Please train the employees better and tell them not to make phone calls during work.

My son and I live pretzels but this place has the worse costumer service ever. Today Sunday 3 lady's speaking instead to attend me on the line. I told one of them please take my order and se look me whit a despotic face and go to the register and ask to another lady the order. I don't understand that

Very bad customer service, there is a young girl who treats everyone very badly with her cynical face

I loved the mini pretzel dogs ... but now they are making them with cheap filler hot dogs : .. I wonder is it only this one in hialeah ..