Reserver
Tilbagemelding
Bidrage med feedbackGood food, server was attentive, music via speakers quite loud, almost too loud...overall very good dining experience
Thank goodness the food was decent because the service and ambience leave much to be desired. We made the mistake of thinking this would be a nice date night restaurant but the music (although good) was way too loud, leaving everyone around us chatting even louder. We were seated by the host and after 20 mins of waiting around, a busser came by with water, after which we couldn 't find any waiters to flag down (just a couple of bussers wandering around looking for empty plates). We almost left altogether. After another 10 mins, our host swung by to take our order. There 's a chance they were short staffed due to it being Labor Day weekend but considering Rok is in a prime location and Hermosa Fiesta was going on, this was surprising to us. The seats were so uncomfortably sunken in and in desperate need of re padding and reupholstery. We were relieved when the food finally showed up. We enjoyed our appetizer (monkey balls) and the 4 rolls we got. The food seemed fresh and the combination of ingredients went well together. We then quickly asked for our check out of fear that we 'd have to sit around waiting for it as we saw with another party. Interestingly enough, there wasn 't a single female on staff. The place itself felt like it was trying to be too many things at once a club (due to the blaring music), a fancy ish restaurant (due to the interior design), and a sports bar (due to what was on TV and the general casual atmosphere). If it weren 't for the decent food, I really felt like I could see this restaurant ending up on Kitchen Nightmares one day. I truly hope they step up their service soon!
Decent service. Food was solid. Probably not worth the price.
I hear this place is really good from my wife. I tried to have a date night with my wife starting with dinner. I called multiple times and left messages. No return call. I also used the reservation service that they have on their website. They didn’t have any luck for 3 days trying to reserve a table for us. I was really looking forward to that place.
This place is a scam. I placed an online order through their website but the restaurant was closed when I went to pick it up. I never received any food and have not been able to get in touch via phone, email, or DM for a refund.