Bojangles - Hermitage

Bojangles is good, but with this location it's hit or miss. Despite the hours they're supposed to be open, they might be open or they may not be. Case in point, this is the second time I've placed an online order, and when I arrived at 6:00 p.m. to pick itup, they were closed. Don't know why, no reason given, but nobody there, lights are off. You're better off trying your luckelsewhere.

UPDATE: DO NOT GO HERE ON THE WEEKENDS!!! the crew is awful EVERY SINGLE TIME. I won't be back. An hour to wait on food and they are rude. They talk about their customers right in front and them and feel good about it when asked to stop. Don't waste yourtime. Hardee's has no wait and Popeyes will be open soon!! I hope their crew is actually good to us hermitage people. Thiscrew in hermitage is outstanding every single time.

The fish sandwich tasted terrible and does NOT resemble any advertised ones in photos. No customers around anywhere. There was one service person so told to wait while it was prepared. Only wanted the sandwich and it was total of $6.00 which is insane. Don’t drive thru this place /drive on past it. Too many other places to spend hard earned money. I took a photo of the sandwich and it’s pathetic.

On 2/14/24 10:00 a.m., This Bojangles located in Hermitage on Lebanon Road has extremely poor management. I ordered several breakfast meals and unfortunately did not check the bag until I got home and realized my order was incomplete. I went back over to Bojangles to let them know that my order was incomplete and they completed my order. But I requested a courtesy for having to return and wait in the long lines again. The manager said she wasn’t giving me free food as if that’s what the courtesy is really supposed to be about. It’s about providing and maintaining customer service. For starters, I should not even have had to ask, but she was so rude in her delivery of letting me know she wasn’t giving me a courtesy. I am also going to reach out to corporate on this because you want people to represent your company in a better way than this particular manager. Her attitude is horrible despite my kindness to her. I chose not to argue with her, I just said, thank you, and went on my way and decided to write this review, and we will reach out to corporate

Just tried to get food at the Bonangles in Hermitage, TN. The dining room was closed. The drive through at 11:30 in the morning was sketchy. It took five minutes for someone to answer when I asked if they were open. I asked for the new chicken and rice bowl that was advertised on their sign but was told “we don’t have that yet. We haven’t started lunch yet. Maybe in 30 minutes”. When I asked for the supreme chicken tenders, I was told I could only get a 12 piece meal. Nothing less. When I asked how much that was, the female said “oh lawd” as if I was bothering her. Complete radio silence after that. I drove off. I wish there was a way to contact the owner or corporate. I don’t know how they stay in business. Especially with a Popeye’s right down the street. Don’t waste your time here.