Asda Cafe - Herefordshire, County of

Popped in on the way back from Devon for a few bits Thought I 'd call in at the cafe for a couple of hot drinks to see us through the journey home. Stood by the counter at 5.50pm to be told 'we 're closed my love ' Checked the website and it clearly states closes at 6.00pm so either the website is wrong or the staff are wrong. I 'll let Asda management sort that one out

None of the equipment works, coffee was instant because machine broken, ovens been broken for several weeks, front chiller obviously broken because it’s empty, drinks chiller nearly empty so I’m guessing that’s broken. Shame on such a big company!!! One member of staff “penny” amazing trying to deal with everything on her own, which I can’t imagine is easy with customers reaction to not being able to have the basics. Time to support your staff Asda head office and get the cafe fixed, it’s shameful

Had the worst breakfast of all time everything was wrong with it ,hard fried eggs, over cooked everything, beans dripping off the plate. Bacon was like shoe leather. Never will I go to an Asda for a meal again in my life,pure **** on a plate!

This was by far the worst food I have ever eaten. I ordered a double chicken burge. What actually arrived was two chicken nuggets on an awful barm with a hint of salad. It was dryer than Ghandis flip flop and took two large cokes to wash down the first mouth full, the rest went in the bin. I'm not even going to start on the staff serving us. I would advise driving straight passed and go straight thought to the next asda in Cheltenham. Your welcome

I visited Asda cafe today as I have on many of occasions recently! There are two lovely ladies who work very hard that I think deserve a bit of recognition for there work. Both ladies have black hair One I believe is called Laura or Lauren. Wow is all I can say! Heard lots of negative things about this cafe but honestly these two make it an excellent visit and the food they cooked has been spot on every time. Didn’t wait long although was very busy. They always go above and beyond, always smiling and always make sure we feel like we matter and provide a top service. Nothings ever to much trouble. They interact with all customers all of the time, Not one visit have they left me disappointed. Both girls constantly run off there feet but still provide top customer service. Honestly leave a lasting impression and makes you want to visit again. I do have one negative comment though regarding another lady who is foreign who seems to do nothing but avoid customers. She looks miserable as sin and doesn’t seem to do much if I’m honest. She walks past customers that are waiting as the girls are running around and she can clearly see we are waiting to be served and then comes out with a trolley topping up stock that already is full. But I just want people to know about the two lovely ladies that work there and I hope this gets passed onto them. Huge credit to Asda cafe and just hope they stay as the staff do seem to change a lot.