Mcdonald's - Hempstead

The service at this restaurant is excellent and very friendly. My burger was served hot and fresh, and I would definitely give it a score of 20 out of 20.

"The service was excellent and the staff were very friendly. My burger was hot and fresh, and I would give it a 20 out of 20 rating."

The customer service at the Hempstead location on Austin Street is severely lacking. The McDonald's app does not provide all options for ordering, and the employees make it costly and challenging when requesting changes or additional items. It is very frustrating. It may be more convenient to prepare food at home instead.

Pretty good for McDonalds.Wheelchair accessibility: Real convenient

Never puts the condiments in the bag. Even if you ask them at 2nd window. Make sure you have them before you pull off. My goodness how hard can it be. Ketchup...bbq sauce...jelly