Baskin-robbins - Hempstead

They deserve ZERO stars. Horrible service walked in and facing two workers at the register who are consumed with counting change for their drawer. No acknowledgement, so we tell them we want to get sundaes and we are waiting at the ice cream section for 10 mins. I go back to the two people at the register and tell them I'm waiting and the woman raises her voice at me telling me they are busy. Finally the guy comes over and I ask for a hot fudge sundae and he says with a smile @oh we don't have any hot fudge . What a joke for a place that sells ice cream. They deserve to go out of business based on horrendous customer service and inability to properly stock supplies.

Terrible service went here last year summer around 8:30 they were already closed they guy said uses the drive through and the sign on the door said 9 pm now they said new management we went today for ice cream for my kids again 9:15 they were closed online said 11 pm I checked before he headed there they were other ppl. There was a car in the drive through he waited about 10 mins no one answered and there was no line anywhere finally we saw a guy inside then the car in the drive through got served while another car drove away and the other ppl waiting with me also went away without been served. New management same lousy service, very disappointed.

They're never open when they're supposed to be. Someone needs to correct the hours of operation

They had no flavors and the portion we did get was very small

I had a very disappointing experience at this restaurant. The drive-thru employee was extremely rude and even tried to argue with me when she got my order wrong. She was disrespectful and refused to provide me with the service I needed. I would not recommend this place.