Bagel Co On Last Chance - Helena

Very tasty bagels. Wish there was a larger selection as my favorites are only special order (salt, and poppy). Also wish the selection would not dwindle so quickly.

I feel bad that I've not rated this place yet. I've lived in towns without a bagel company and I legitimately would crave a Bagel Co bagel. The food is 10/10, but that's not the only thing that you should go out of your way for. Incredible, kind, andconsiderate employees. Extremely friendly atmosphere. If you are a person who spends your money based off of how well abusiness treats human beings, they get 1,000/1,000 on that. Jalapeno-cheddar or everything bagel will rock your world, but theemployees rock all of ours with absolute kindness. Absolute must stop even if you are just driving through town.

I WAITED 40 MINUTES FOR A LATTE. It?s evident there is a lack of training in place. There were FOUR people working behind the counter. My order number was 68. There was a family with 2 young boys who?s order #58 hadn?t come out yet. The dad inquired andthe boy wearing eyeliner with the shoulder length-curly auburn hair looked confused. Apparently, the he and another girl wereBOTH making order #61 and skipped #58. They sent out 3 more orders and the mom came up to ask where their food was. They had twovery young boys who were getting impatient but were fairly well-behaved given the circumstances. When they finally sent out 61,62, 63, 64?.. the young man wearing the eyeliner called out #58 and got really snotty. He threw his hands in the air and yelled?WELL I HOPE YOU COME BACK? and then threw a crumpled up receipt. ???????????? Very unprofessional. The young girl working theregister jumped off and started helping them get caught up. But because of that, there was a growing line of people going outthe door for 15 minutes without being acknowledged. I believe the issue was the young man wearing eyeliner he didn?t seem toknow what he was doing and spent so much time just reading the tickets. It threw off the whole flow. Another girl made herselfa sandwich and went on break leaving the other three swamped. I thought 20 minutes would be plenty of time to grab a coffee.But clearly not. Needs to train the staff better and create an assembly line. They were reaching over each other and bumpinginto each other. Slow. Inefficient. Unprofessional.

Cold brew coffee was really good, chicken pesto basil sandwich tasted decent but the bagel was soggy, kinda defeats the purpose of eating a ?chewy?bagel IMO. Just don?t eat outside, can?t verify what?s in the photo but looks like it?s been there a minute,we were sitting on the bench next to it, I hope my daughter didn?t touch the wall as she got up on the bench. I didn?t notice ituntil after we had finished eating. It?s not necessarily their fault, but it looks like it?s been there awhile and I don?tblame them for not wanting to clean it up. Maybe at least move the table away from that area if your gonna wait until the rainwashes it away. Sometimes I see hope on the horizon for the ?civilized? human race then I experience something like this.

The food is fine, but the service is consistently terrible. Every time I go, ordering feels like you have personally insulted the staff with your presence, and this morning you were lucky if they remembered to make your order. My ticket got thrown outwithout being made so I had to remind them what it was, and shout-out to the dude who left with nothing when it was clear theyhadn't even started making his order. Company culture is clearly toxic because I have seen many different faces behind thecounter and have gotten very consistent unprofessional service every time. Two stars because, like I said, the bagels aredecent.