The Snowdrop Inn - Haywards Heath

Cost per person: £40–50 Quality of food: 5 Service: 5 Ambiance: 4

We visited this restaurant at the end of 2023 and unfortunately, all members of our group got food poisoning. When we brought this issue to the attention of the management, they responded defensively and showed no remorse. The hygiene rating of the restaurant has recently been republished as 2 out of 5, which is not a coincidence. I would recommend avoiding this place at all costs. In terms of ratings, the food and service were both rated 1 out of 5, while the atmosphere was rated 2 out of 5.

Fantastic hidden gem of a gastropub with an average cost of £30–40 per person. The food, service, and atmosphere all receive top marks of 5.

Been to Snowdrop Inn many times. Today was awful. Food and waiter was fine. It was empty today, but the food was awfully slow coming out. I can understand it is New Year’s Eve and staff are on holiday. We ordered off the childrens menu for our 2 year old granddaughter. No apple juice and no tomato pasta. So we had no choice but to have the cheese pasta, which she did not like, know one’s fault. Out of a matter of principle I explained nicely that our grandddaughter did not have a drink or desert (watching the people dining near us wait for over 30 minutes for their desert, put us off ordering). We were informed the management said no discount on a £11 meal. Customer service is all important. As I say we have spent hundreds at this restaurant, and the service and food have been second to none. For the sake of a couple of pounds and poor management customer service. 2 stars. It is the principle, you should not pay for anything you have not received. Poor Management today.

This was second visit to this place and what a contrast, Appalling is the only word to apply to this place. Got there on time and greeted by a sullen person who didn’t even speak to us then vanished, after 15 minutes went to find someone to take our order and it was not busy, ordered and 35 minutes later my wife meal turns up and something that neither of us had ordered. My beer battered fish and chips was obviously hidden in the ratatouille. Told them to forget it after they said they only had an expensive large piece, my wife’s corn on the cob still frozen in the middle, not even an offer of reduction on the bill, will never go back here again Dietary restrictions: gf is a good option