The Tall Ships - Hartlepool

Myself and my husband visited the pub during the time between Christmas and New Year for a meal and a few drinks. We have visited The Tall Ships on a number of occasions and always had a great experience. Out latest visit was no different the atmosphere is always friendly and inviting , this includes the staff who are welcoming and attentive. Our meals were tasty and great value for money and was a welcome change from all the Christmas food consumed. What made our visit extra special was seeing the wonderful Ella back working on her break from uni , she is an absolute joy and a credit to the pub

Visited for the quiz night with friends, friendly local and a fun quiz with a fair few teams playing, didn't win, maybe next time. Drinks are a fair price and plenty to choose from. Food looked lovely although we didn't eat this time. We'll definitely be back.

We booked here for Xmas Lunch, unfortunately it didn't remotely meet our expectations, whilst we understand it is a pub, you are asked to provide your choices a month in advance so one would think they can't get it wrong. Apart from the actual Roast potatoes Turkey the rest of the Gammon veg was not good, the starters were very small portions, did not go for the desserts. Table service for drinks was very slow as everyone seemed to be focused on getting food out. C considering what we paid it was not value for money, we use other Ember Inns who have provided decent food in the past (unfortunately our local one was fully booked for Xmas well in advance) No intension to return here soon

Every time I order a delivery from this place they skin me. If they aren't charging for a sirloin and sending me a rump they charge you for meals that don't turn up. I waited an hour and a half last night for my delivery and they couldn't even find a driver. I canceled the order because I didn't want a steak delivered that was cooked two hours earlier. The bar charged me anyway. I paid £19 for absolutely nothing. Will never order from them again.

I always love encountering staff members who excel in customer service, and Fletcher is one of those gems! Having top-notch customer service skills is crucial in the hospitality industry, and Fletcher definitely excels in this regard. His ginger hair adds to his charm, and his friendly and attentive demeanor made our experience at the pub even more delightful. Here's to Fletcher and his exceptional service! Cheers!