Rock House - Harrogate

1st time here. Pub is nice with large outside area. The pub seemed popular with the locals for drinks and TV sport but the food was disappointing (didn't see any other people eating). The staff were very pleasant and polite. Garlic bread was lovely, so we were looking forward to a tasty meal. The rest of our food was hot but sadly it was very bland tasting and I'd say a little overcooked. Food seems to be lower quality frozen food that's heated up and small portions (1st time I've been thankful for a small portion). Definitely wouldn't eat here again.

The website needs updating. We reserved a table for 8 PM on Saturday for dinner, but when we arrived, we were informed that they stop serving food at 7 PM. We had a quick drink and then decided to leave. The staff was friendly, and the establishment appeared very clean.

We experienced an unfortunate situation during our visit. There had been a leak the night before, so the kitchen was closed, but no one reached out to inform me of this. As a result, we arrived unaware that food wouldn’t be available. It was a busy day, and we found ourselves without other options, which is why I made a reservation in the first place. To add to my frustration, I received a text the night before confirming my booking—one that I was charged for replying to! It really wouldn’t have been too difficult for someone to contact me and let me know about the kitchen issue.

The restaurant only had one staff member working, and he did an excellent job despite being overwhelmed. He was responsible for serving behind the bar, taking food orders, delivering meals to tables, and handling everything else on a busy Bank Holiday, which resulted in long wait times. The vegetarian options were quite limited, and what we ordered wasn’t actually available, so the substitute that arrived was overcooked and dry. Other meal options were decent, but nothing to write home about. Overall, it was a disappointing experience; while it might be fine as a pub, I wouldn’t recommend it for the food.