Pizza Express - Harrogate

Very disappointing. More staff than customers, 4 “chef’s” without counting waiting staff. Very loud, we were at the opposite end of the restaurant and could hear “chefs” chatting very loudly. Halloween decorations were being put up, whilst customers eating. Surely this should be done before customers arrive or after they leave? Food, below average. Chicken Wings to start, which arrived v quickly. To be honest, we believe they were microwaved. Hot on outside, cold in the middle. Pizza’s cold within 5 mins of arriving. Manager needs to sort out body odour issues as when she leaned over the table, it was all you could smell.

Pizza was incredibly dry, meant to have béchamel sauce on, I only ate the spinach, literally it was far too dry to eat and that’s such a shame as they are normally amazing

It is certainly the case that Pizza Express have raised their game in recent years and the menu is now rather impressive. We booked a table in advance to use some Tesco vouchers and were sat at a great table near the window in what was quiet a busy restaurant (1:30pm Saturday). The waitress assigned to our table seemed rather busy with other tables so we seemed to fall between her attention and that of a very effective and efficient manager. Unfortunately this was a theme throughout the afternoon which led to us waiting for significant periods to order and revive food leading to a 90 minute stay for what was meant to be a quick lunch between shopping. Thankfully, the food, atmosphere in the restaurant and hard work of the manager made up for this. The food in particular was excellent with the new dough ball started excellent and a very tasty and generous burnt ends pizza. Overall, a great meal but denied a 5 out of 5 by an obvious lack of staff which is a great shame really

Quick pit stop during a shopping trip great atmosphere as usual and the vegan pizza I had was delicious!

Great place for a family lunch or dinner. Service and food were excellent. Really enjoyed it so we’ll be back!