Domino's Pizza - Harborough

I’ll never use Dominoes Lutterworth ever again! Ordered two large pizzas, opened the box of my daughters pizza and instantly seen the two dark black short hairs on top of her pizza!! Absolutely disgusting and really put us off our meals…I rang and spoke to the manager who was fantastic and apologised and said he will do us the same order for free and deliver it ASAP; it came fast with a really nice polite deliver driver, however lightning surely couldn’t strike twice!!! what’s the chances of this happening, oh yes we got another hair!!! Obviously planted by the chef that probably didn’t believe that we were telling the truth about the hairs on the first pizza!! Well I’ll attach the photo as proof Dominoes Lutterworth chef!! The manager needs to sack that chef as he’s ruining his business….truly awful don’t do it!

I would like to start of by saying that I actually love dominos... just not this one. every single time I order, regardless of the time I place the order, it arrives late. Not only does it arrive late but their “tracker” tells you that your pizza has already been delivered at least 15 minutes before you actually get it. This is literally proof that the lutterworth branch of dominos and their drivers are fudging their own delivery times in order to achieve their targets without actually caring if the reality matches the figures. the last time this happened I needed the pizza to arrive on time so that I could eat it on my lunch break. It did not. my lunch break was coming to an end and the pizza had still not arrived and so like a complete Karen I called and asked where my pizza was. person on the phone was rude and uninterested so i asked to be passed over to a manager. at this point they hung up on me. I tried calling back a number of times. no answer. i called on a different phone and they immediately picked up assuming it was someone else. when they realised it was me they claimed a manager would call me back. no prizes for guessing that weeks have passed and i never did receive that call back and my pizza arrived way after my lunch break had finished so was left to go cold and I was left hungry. since then many friends have told me they’ve had similar experiences and when the food does arrive. it’s average at best. would not recommend. subpar food and awful customer service. not at all what it used to be.

Lovely pizza but ridiculous prices. Even with a big one get one free it was £40 for two pizzas and a small chips and garlic bread!

Manager and team very polite, Out 1st ever dominos as we rarely have money for a takeaway, However we collected X2 large pizzas and they where delicious! Can't fault our experience.

Took 2 hours to deliver. 2.5 hours after ordering… no surprise it came stone cold. Very disappointed.