Chili's Grill - Hanover

I wish they had negative stars, because this place deserves a negative -2.....I placed a pick-up order, NEVER AGAIN THE FOOD WAS HORRIBLE. I HAD THE TRIO FAJITAS THE RICE WAS DRY HARD, THE STEAK WAS RUBBER ? OOO THEN THEY BURNT MY APPETIZERS ? NEVER AGAIN. YOU GAVE ME BURNT FOOD, THIS WAS MY LAST TIME EATING FROM THIS PLACE NEVERRRRRRR AGAIN!!!!!!!!

I 'm a long-time visitor of chilli 's, I love the food, and the staff is always understanding and attentive. The only reason I rated the atmosphere a 1 is not because of the workers, but because my wife, and my 3 kids under 5 mind you) and I were seated next to a larger party. The adults 4 or 5 in total) in this party were super obnoxious, and they let their kids 6 in total ages around 5 to 12) literally sit in the WINDOW ledges and STAND on the chairs and run around the table with little to no supervision. I understand that it was one of their birthdays, but that doesn 't excuse poor parenting and obnoxious behavior for example, excessive volume in talking and yelling over one another) in a public setting. They created an unpleasant environment for my family and myself. I 'm no Karen, but there are some things that 's should just be common sense. My 5 year old acted way more mature then all of them and that 's saying a lot.

We came here on a Saturday night, with a party of 5, the wait for our food took awhile and 3 meals came out wrong or cold. We spoke with the manager and he was super apologetic, he gave us 50% off our bill and free desserts for the hassle($28 total for 5 people). Our waitress was so sweet and apologetic. I didn’t get any names but we are so grateful to them for being kind, patient and accommodating. We will definitely be returning.

Excellent food, the server was great, food came out and very quickly! Good dining experience!

Nice restaurant helpful and pleasant waitstaff and good food.