Marks And Spencer Cafe

Attention to Muslim and vegetarian customers: please be aware that all the food at this restaurant may be cross-contaminated. The same work surfaces are used for both vegetarian and meat/bacon dishes, and gloves are not worn while handling food.

I had an appointment at Manchester M&S Opticians and decided to grab a latte at the cafe on the same floor near the Men's Department while I waited. I ordered a latte with whole milk, regular, and extra hot. Unfortunately, when it was delivered to me, it was covered in about 5cm of froth and lukewarm. I returned it and spoke to a young girl who identified herself as the manager. She explained that the new coffee machines couldn't overheat the milk as it would burn. I mentioned that other coffee chains like Costa are able to make extra hot lattes for customers who prefer their coffee to stay hot. She didn't seem too concerned and dismissed my suggestion of using a small microwave like Asda does in their cafes for heating up milk for babies due to Health and Safety regulations. I asked for a refund, which was given to me without an apology or a voucher, and I stated that I would not be returning to the cafe.

Last week, I stopped by the Marks & Spencer cafe in Beardmore Park, Martlesham IP5 3RX for a quick bite to eat. I ordered a bacon roll and coffee, but was disappointed with the poor quality of the bacon, which was mostly fat that I couldn't eat. Despite being in a rush, I didn't complain at the time. I paid £4.50 for the bacon roll, which I found to be ridiculous. If I ever visit this cafe again, I'll be more attentive to the quality of the food. I was quite surprised that a cafe associated with Marks & Spencer would serve such subpar food.

This is a really nice cafe,wanted to go to Nando’s originally but nowhere had any tables so I ended up here.I looked to see if they had any gluten free range here and they had a wide variety which is what I was pleased about.The staff were also friendly and service was really efficient.Also my crisps and my muffin were both absolutely delicious.Also they have a wide variety of drinks,to water,to coke,to specialist drinks to slushies.My Elderflower drink was lovely.Also they have a very nice and clean seating area as well.I would recommend this M&S cafe and actually it passed my expectations and way beyond.

Firstly they have cut the crisps down to just 2 flavours there are no small packs of biscuits anymore or packs of teacakes/Shortbread!! So a sandwich with plain crisps and a cup of tea it was then and the prices go up everytime we go!! Secondly it's lunchtime and although there are tables spare everyone has trays/cups on them! So we cleared our own table but had the table next to us piled up! Not exactly the setting I want to eat my lunch in! Won't be going back anytime soon!!!