Boathouse Hamburg

We tried to get a table several times as we had a voucher for this restaurant. Two times they cancelled the reservation without stating a reason one hour before the meeting, another time we couldn't reach anyone via phone nor did we get an answer via email.They refused us to speak to the owner several times, and denied to refund the voucher.Moreover it was impossible to get someone on the phone who was not speaking in broken Englisch or German.I still hope to get my money back!

My boyfriend and I were looking forward to our anniversary weekend in Hamburg and booked boathouse after talking to a few friends apparently THE new restaurant in Hamburg, god were we wrong.Expensive and the food very average. The only very exciting thing was the bread which was very good and baked in house.Service, if there was any a complete disaster. The chef was trying too hard to take orders and cook at the same time. Maybe he should consider to leave the service to the waitress and prepare the food instead. It was such a shame, the restaurant looked very lovely and it had a great atmosphere for a Friday night but the slow service & average food did unfortunately only disappoint.We won't be back...

-very warm welcome- young, dynamic, efficient team- chef/ owner on site- menu: selected choices and straight to the point- nicely presented, light, delicious food- if you want the chef table/ chef menu, you have to book before 4 pm!!- Nice wines, limited in red choices- very nice place for an enjoyable dinner-open kitchen- bright place with tasteful decorIt left such a good impression, that we spent half an hour to write the review! :)

An hour before the reservation came the cancellation! Never again.

Restaurant closed, cancellation came 15 minutes before reservation