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Bidrage med feedbackRefurb looks great and love the alfresco dining element but this is our third time visiting since the refurbishment and we definitely will not be returning. The first time we booked online, arrived and were told we had not booked so I showed them the confirmation email and we were taken to a table, not given menus, no one took a drinks order. We caught someone’s attention and asked to order drinks, they said they’d send someone and still within 40 mins of being seated we didn’t have a drink, let alone a meal, so we left. Second time was better albeit still shockingly mismanaged resulting in appalling service. Constantly having to ask for drinks, cutlery, the bill more than once, to pay… it was a shambles only made up for by the nice weather. The food was ok. 6/10 food. 10/10 decor. 1/10 service. The third time was just as bad. We were shoved into a corner despite the bistro being empty and once again had to ask to be served, ask for a table setting as not enough places were set etc. The drinks orders that did arrive were wrong, the food was bland and tasteless. We won’t return which is a shame cause it’s nice to have a lovely, local restaurant but it feels as though the managers don’t know how to actually manage FOH staff and bad service just ruins a whole evening.
We have just returned from a fantastic short break to this wonderful place. The scenery is stunning and if you are energetic enough to walk up Roseberry Topping the view is amazing. It’s 20 minutes to the coast with some great seaside towns to visit Runswick Bay was our favourite). The bistro itself was lovely serving great cocktails and food especially the pizzas) with helpful and friendly staff in a great setting. Our log cabin was all we could have asked for and we had a fantastic time
Today, I dined at this restaurant with a group of eight people. One of our friends, who is disabled, fell ill in the car park upon arrival. The staff went above and beyond to help her, providing a chair, water, and waiting until she felt better. Despite the cold weather, they were kind, understanding, and incredibly helpful. Our meals were also delicious, with each of us selecting a different dish. A big thank you to the staff for their exceptional service.
We had a wonderful family dinner and drinks at Whinstone View tonight. I want to give a special shoutout to Kate, Ryan, and Alyssa for taking such good care of us. Our meals were absolutely delicious. The parmos were massive and the mushroom risotto was the best I have ever had. Thank you! I highly recommend this place.
My experience at Whinstone View trying their pizzas was excellent! They were the best pizzas I've had outside of Italy. We ordered a chicken pesto, a veggie pizza, and a pepperoni pizza. The service was outstanding, with Kate even going out of her way to print a word search for my nephew. The bar staff were attentive as well. The cocktails looked amazing, but I had to drive so maybe next time I'll try them.