Caffe Nero - Hambleton

Disappointed with a luke warm coffee and obviously not cheap here. Couldn't take it back as we were travelling.

Lovely coffee. Comfy cafe. Nice vibe. Shame that the staff bashed, clattered and slammed their way through our visit... couldn't hear each other past the noise of the washing up and setting out fresh cups and glasses. Everything had to be dropped or chucked from some kinda distance. Such a shame... it could've been lovely. And yeah, we did politely mention it at the time ... made it worse not better

We visit Thirsk quite often and use this centrally located branch of Cafe Nero as our preferred option for a coffee break. This is a roomy and attractive cafe and service and standards of cleanliness etc are consistently good.

I went in with the intention of paying cash. There was no signs or notices on the way in to say it was card only. They said we can’t accept cash as we don’t have the facilities for it. Yet there was a staff tip cup full of change all CASH. They’ll happily take whatever goes in their pocket but i couldn’t pay by cash at the till. My Finace got her hot chocolate for free as they already made it and i couldn’t pay cash. It was disgusting. Asked for cream on top and it tasted and smelt like cream cheese. Probably out of date IMO. Should at least have a sign saying card payments only before wasting people’s time. We had a full morning shopping in Thirsk and this was the first place that was cashless. Such an inconvenience.

No evidence that they using track and trace. Not good. Also is it really safer to use paper bags and cups than crockery? Dishwashers are recommended! Cake and coffee fine but put me off the chain.