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Tilbagemelding
Bidrage med feedbackThe restaurant was pretty dirty when I walked in. The nice ladies seemed to be overrun by skip orders. I was the only one there. The food tasted okay, but there was just rice in my veggie burrito. I got a large but it was much smaller than the small from before. I haven't been there in about 6 months but man, has it ever gone downhill. It is very cheap. To give you an idea; the sweet potato and guacamole spread was about as much butter as you'd put on your toast in the morning. It was there for a bit of colour, you could not taste any of it, only rice. There were about 8 kernels of corn and 6 spinach leaves. This is a VEGGIE burrito that costs almost as much as a steak one, let's not be greedy and actually make a large burrito. Sick of wasting my money on these places when I could've gone to burger king.
I avoid this place now, and suggest others do the same. Food safety and hygiene issues and the staff get the orders wrong in some way more or less 100% of the time.
These people need some serious attention. Firstly they don't check online orders, waste customers time. Don't know about the quantity their hot sauce is spicy I don't think so that was one line as I requested.Poor customization of food they will make your order the way they want.
This location needs to be cleaned up. It needs staff who can understand your order and stop making mistakes. We go often and love this local chain, but there is no supervision at the Kempt Rd. location. It should be cleaner than it is. The whole place. I think they are overwhelmed with online orders and delivery with only 2 employees working. The new take out bowls are awful they get soft very quickly,and are difficult to eat out of. And put your left overs in something else. The lids come off too easily and one of our last orders ended up on the floor, because of the flimsy bowl and lid. That was a huge waist of money and a wasted paid for meal. We love this place and the location, I hear the downtown place is completely different. Management is around and it's clean. There is potential for a lot of traffic on Kempt Rd with the Military base and not a lot is offered in the North end. The parking lot is terrible,with little space available and it's mostly curbed so finding the driveway to back out onto busy Kempt Rd is difficult. And when I ask for salsa I don't want to be given Pico. The burrito bowl sizes seem to be getting smaller, especially when you pay for Guac and they give you the tiniest amount. And they are now pre cooking the meat so it's not cooked fresh. This may be a time and staff issue. I want to see this stay open, but the whole place needs a very good cleaning!!Vegetarian options: Many vegetarian options just ask about the sauces,same for dietary requirements.Parking: Tight slanted parking with one akward pull in only and one tiny pull in and back out onto a busy road. They need to take the whole curb out so you can pull in and out freely. limited parking, because there is a Dooley's and a barber and tanning and more. With few spaces.
The most terrible experience of a Burrito I ever had the store was dingy and dirty looking the burrito tasted like rice spice ...BIG difference from the last time I was there ..I will be going elsewhere from now on ...NICE TO SEE HOW THE MANAGER LEFT A COMMENT FOR THE ONE GOOD REVIEW BUT NOTHING ABOUT THE COMPLAINTS VERY SAD ....