Starbucks - gton Beach

Oh my gosh the last two times I’ve been here the tall bald man worker is always so rude. The first experience I had was when a few friends and I went. Another worker spilt something which is completely normal in this line of work and whoever this man was maybe a manager? I’m not sure just yelled at this poor worker for every customer to hear… I felt so bad for the worker, even if something wrong happened you shouldn’t treat your workers like that it was so uncalled for and honestly made us left as soon as we got our drinks. It disrupted the whole experience and we were overall just shocked. The 2nd time he is just cold to the customers and unnecessarily rude. I would rather go to the other starbucks locations rather than this one.

Love everything about it, from the warm greeting upon entering, to the baristas knowing your name, and your drink of choice. Like founder Howard Schultz once said, “Starbucks is not a coffee company serving people, it’s a people company serving coffee.”Downtown HB has the best team on the planet: Erika, Rico, Peter, Josh, Tsu, Michael, Zoey, Mar, and everyone else absolutely ROCK!

I get his drink everyday. Iced Carmel macchiatto with vanilla sweet cream cold foam and usually it’s the same. A perfect even balance of strong and sweet. Not too much of one of the other. It’s never this milky. The barista didn’t read my drink right and I believe he poured out some of my drink. The espresso specifically to make room for the ingredient he missed. Almost 8$ and I get milk. Joy. I work late so this was just a complete waste of money and time.

Horrible service. It took over 20 minutes for 1 drink. Better training needs to be done here.

I think this is probably general Starbucks policy, but we just walked in the store. it was 9:00 pm, but they refused to attend us saying that they were closed already. We were inside the store already, yet they didn't want to take our order, saying that if we wanted to get coffee we should go to the drive thru? What's the logic in that if we were in the freaking store already? What's the point of kicking people out of the store (we were only 2 people), tell them to get in their car and go to the drive thru?