Hoffman's Chocolates - Greenacres

Took my family to Hoffmans chocolate in Lake Worth FL their main location. When I walked inside, I was disappointed to see the chocolate factory windows were painted black and you couldn?t see anybody making chocolate. The chocolate was good, but theexperience changed drastically without the factory.

I loved this place every holiday! my family, my children, we always went there what happened to these beautiful holiday lights! everyone is looking forward to them, why did you take them away? we love the ones that I am sure everyone else is doing this and everyone else is talking about them! Bring them back, bring them back, we want them back!

This was my first time there and I have to say it was rather nice they do all kinds of things there. The icecream is delicious they have a variety of flavors in chocolates that you can choose from.

No wonderland this year. When we walked in the door while it was nice to see Santa Mrs Claus sitting on the bench, you could tell they were exhausted. Selection this year was low pricing went up. No ice rink out front. Tons of parking since no lights. Wife got her annual nut cracker and a few chocolates and I got hit with a 80 bill. I only go because of my wife and son but if they don't have the wonderland next year I probably won't take my family back.

This was the biggest disappointment of the season. Here we were planning over a month this family event to go to Hoffman's Chocolates winter Wonderland event. We were so excited to see the lights and go ice skating with the grandchildren. The events were all over social media and on their phone which they by the way they never respond to. As soon as we arrived and parked our cars, there was a sign on the door saying that there was no winter wonderland and it was temporarily closed. However, the chocolate and ice cream stores were open. As soon as we walked in mr. and Mrs. Santa Claus were there to greet us and take pictures. The whole thing was a ploy. All the hype and media attention was to get us to the store and buy chocolate and ice cream. We were extremely disappointed and because of this we will never go back. The chocolate and ice cream were overly expensive. Two scoops of ice cream in a small cup was seven dollars. The chocolates were $35 a pound. We were told that the winter wonderland has not taken place in over two years since the corporation purchased Hoffman chocolates. Also, as I was about to write my review on yelp, a coupon appeared for two free toppings on ice cream at Hoffmans. Since I had already purchased my ice cream, I decided to give it to another customer. We brought it to the attention of the cashier and she was obviously unaware of this coupon and called her boss. She told us that they don't do this anymore, but felt bad and gave the customer the free two toppings since I showed it. All of it is fraudulent marketing is this right to do during the Christmas season? Where is the spirit of the holiday?