Mcdonalds Restaurants - Great Yarmouth

I am extremely frustrated with my experience at this restaurant. It took nearly 2 hours for my delivery to arrive, and when it did, the food was cold and the ice cream had melted. Additionally, my drink was watery because the ice had melted.

So useless it’s unreal, 1 cup of tea, 1 cup of tea and im waiting over 20 mins 5 customers served after me and nothing! When i asked the boy behind the counter he knew nothing about it, no apology for taking so long he asked someone else to sort it, i got angry and stormed out not even after a refund!! DONT WASTE YOUR TIME IN THERE!!!!

If you're looking for a McDonald's in Great Yarmouth, you're better off going to the one in town. I stopped for only 12 minutes and still received a parking fine, even after speaking with the franchisee. He said it couldn't be overturned because I didn't get out of my car. Just a heads up to others, a cheap meal could turn into an expensive mistake.

Ordering through Just eat and lost count of the missing items we have had, how on earth they can print an item on the receipt but not put it in the bad I don't know. Its not the first time this has happened out of the last 20 orders they have got 2 correct one if those I only had a burger so hard to mess up. This happens even instore. Getting to a point where were wonduring if they are trying to save a few quid well more then a few our order today is missing is over £5. We go to the one at Asda if we are out even driving past gapton to get to it never had an order wrong at the Asda one.

Appalling Management, absolutely disgusting how I was spoke to, was told it’s a new policy to go through just eat for a complaint when I went to the restaurant and ordered there! Then was told by the manager, apparently” Im not here to be shouted at and abused, good bye”! I only said “You forgot the cheese on the burger and have you got a more professional manager that is an adult” and that’s the reaction I got! clearly a jumped up little boy that has no customer service skills. Avoid this restaurant as they never want rectify any mistakes and food is always cold. Go a mile up the road to Asda one!