Lava 10 - Grapevine

We ate here years ago and did not enjoy the sushi, but have heard good thing about the restaurant since then. We wanted to give it a second chance and order pickup. The website would not let us order online. Calling to restaurant was worthless as well. It will tell you to order online then immediately goes to a full voice mail box. No option to talk to a staff member. The website only gives option to order between 2am 2:30am. Too many red flag. Very disappointing.

Heard good things about this place so I decided to try it out. Came in for sushi and there was only 2 tables with people already here. I ordered rolls all spicy of salmon, tuna and yellowtail and miso soup. It took 25 minutes for the miso. After 40 minutes from ordering I heard the table that was sat before me complaining about not receiving their order. At this point 5 more tables were seated and they had started getting their food. 45 in and I ask about mine, it had not been out in. 1 hr in I got my food. The sushi is wonderful and that’s the only reason for the 2 stars. The service is horrible but the food is great. My suggestion is to call your order in and pick up.

Had an early lunch here on a Satuday afternoon and it was wonderful. I recommend Lava 10 if you are looking for fresh quality sushi and sashimi. I had rolls and the Lava 10 Specialty roll was out of this world. Had a variety of sashimi across the length of the roll which prevented me from having to order a roll and sashimi separately.

Service sucks and they don't answer the phones. Food is delicious but if you have a question- forget about it. They will just forward you the online menu. I had a question for my daughter but they said hello then just hung up on me then only to text me an online menu every time I called back

Didn't complain, sesame chicken overcooked. Atmosphere was nice, helpful wait staff. I'd go back, order different entree.