Chick-fil-a - Grapevine

The guy at the front counter was obviously not fully trained, bless his heart. He fought to take our order and get it right up to the point that it took so long and we were not confident of accuracy, so we decided to mobile order from the table. The dirty table. Several dirty tables. They delivered our orders and the sprites were pure soda water, so we replaced with root beer. It was also bad, very pale in color. The root beers to front counters and replaced with lemonade, but they were out. Had to wait to pick up more from behind. After the third drink we got a good one. Eating was good, no complaints. But the garbage cans were so full that they wouldn't open up so we had to stack our garbage up. My husband often visits this place for lunch during the week of work and has no complaints. Apparently, the night guide needs a guide from the daylight guide. Because this evening does not meet the Chikfila standards.

Jack, the cashier, was absolutely incredible and friendly. I had a unique request to mix a few drinks, and he handled it with such kindness. I would give my experience with Jack a perfect 10 out of 10. I really hope management recognizes how great he is!

The experience was fantastic! The service was impeccable, and the bungalows were beautifully designed and cozy. The chicken was wonderfully juicy and just the way I like it. The fries were perfectly crisp and went down easily.

I must say that I receive excellent service and food from the Chick fil a. I was a little occupied with my big daughters in their car seats behind and the young lady who took my order remained professional, friendly and supportive and helped me with my order and then drove to the window/door and they had waited my food. It was a great experience. It is recommended to eat there.

Missing fries and Chick-fil-A sauce from 6 item drive thru order. It was late and didn’t want to drive back so I Tried calling and got routed to general Chick-fil-A hotline. Got tired of listening to hold music and drove back. After explaining to them the situation, they merely gave me the large fry and sauce they forgot.