T-dawgs Grill - Grantsburg

So frustrated this is about management (Val) and kitchen staff. The wait staff is decent and Ricky is wonderful. We have frequented T Dawgs relatively often, for many years. They normally handle their errors fine. This one escalated. I came to pick up a to go order of chicken wild rice soup with a bread bowl and a burger with fries. I got there, they said it's almost ready. After 5 minutes the waitress came out and said the kitchen told her there are no bread bowls (this has happened often). She offered bread sticks or to take the bread bowl off the ticket as usual. In frustration over the frequency that this happens I said she should take off the bread bowl and I shouldn't have to pay for the soup either. She couldn't do that herself so I said she should get someone who could. She left to get the manager. I waited over 10 minutes without the manager ever coming to talk to me. (Our prepared food just sitting in the kitchen). Then, magically, my order came out with a bread bowl. The manager(Val) just happened to find one but made me wait and never talked to me because she wasn't going to give me a 5 bowl of soap for my inconvenience and there inadequacy. That 5 would have been a quick solution and I would have been satisfied for tonight and given them another chance on another night. Well, I got it home, my wife took one bite and the soup was inedible it was so salty. The soup has always been one of the best chicken wild rice soups anywhere and it's always consistent so it really gives you the feeling they salted the order out of spite. There was enough salt that it made your mouth burn. So I packed it all up, took it back and got my money back. I still never talked to Val the manager or she never talked to me So very disappointed in her and the kitchen staff. I always tip 20 30% even on take out and even tipped 20% tonight (not the waitress fault). It will be a long time before we and our friends return. Not comping 5 tonight and the manager never talking 2 minutes to talk to me cost them a 10 return and so much in future . For managements info...... With 2 4 people a time at 1 2 times a month and another 6 8 people at 3 4 times a year then add in going to for a couple drinks a few more times and that's a lot of lost revenue and lots of lost tips. That's just what I and my wife bring in. Now add friends and family

Unsure of how the food is. Sat down with maybe 10 people total in the restaurant, never got acknowledged for a good 20 minutes, until we got up and left.

Went here a few times after birding at crex meadow. Good food friendly staff Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Parking space: Plenty of parking

Had a chef salad. The blue cheese dressing was very good. Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 4 Service: 4 Atmosphere: 3 Recommended dishes: Salad

We arrived at 710pm on 10/18 and got a table right away. Sat down and got our order in by 715-720. Was told might be a little longer than normal due to big table (they already had their food). Ok so we sat for a bit the waitress talked to us 3 times total kept saying our food was coming up. We'll finally at 9pm the waitress came over and said oops you order didn't print but we are starting to make it now. We left with out food. Problem is T Dawgs food is really good but their service and timing is some of the worst and it's always that way. Unfortunately we will probably be back hoping for a different outcome (but not really planning on it) since we enjoy the food and really no other options in Grantsburg. I guess Siren is better option. T Dawgs ownership please do better. They did give us the drinks for free though so that was nice.