Mcdonald's - Grande Prairie

Probably the worst McDonald’s in Alberta. The Management is horrible so the employees don’t care at all, the most rudest uncaring work environment for employees.

I visit this restaurant often, I have 3 children! Twice in a matter of 2 weeks I had to call the restaurant after we left.The first call was made about a very rude employee that I encountered in the drive thru. I was told by the manager at the time he would speak to him and get back to me. That was about 2 weeks ago and still nothing!!! No employer should argue and talk under their breath to a customer that is at their window.The second call was made when my son brought home 3 McFlurries, none of which had been stirred, and 1 that was made incorrectly. The manager that I spoke to this time was very polite and apologized for the mishap. She was a very nice, well spoken young lady and I appreciate that.I know this may not seem like a big deal to others but for someone who worked their way up from the bottom in the McDonald's chain and spent 11 years of their lives there, it is very frustrating. I know there young kids that start out there as a first job and mistakes happen.As a manager it is your responsibility to correct the young people and deal with the customer when mistakes happen. I appreciate the young lady but as for the male manager I dealt with the first time, do better!!!!For the young man with all the attitude in the drive thru on my first visit, if you do not enjoy your job and cannot go to work with a smile and great attitude, maybe this is not the right job for you!!This review written by someone who started as crew and worked their way to RGM, even though the RGM position was another fast food chain, I know what it takes to have great customer service everyday and what the managers should expect from their crew on shift!!!

1.00 ice-cream cones, a perfect treat for grandchildren on a hot day!

App says they’re open 24 hours and will let you place an order, despite the restaurant actually being closed.

A little loud inside but that’s every McDonald’s. food arrived in reasonable time . Staff was a bit preoccupied and took multiple attempts to get a worker’s attentionKid-friendliness: There were lots of kids inside enjoying there meals .