Subway - Grand Rapids

This is what a 14 dollar sandwich looks like.. Such a disappointment, never worth it with subway..

The two young men working there were so polite and gave great service. The sandwich tasted like plastic. Not their fault.

8/20 update: been here twice since my last two trips here were not good. Now tho, it's been completely turned around! Really happy with the staff being attentive, and the good being all prepared and ready for me to get something. Big turn around

I have been going to subway in Pea Ridge for a long time and it was always great when Billie Gean worked there. I have been there several times since and every time I get horrible service food made wrong and attitude from people young enough to be mychild. Tonight I went there to get the same 3 subs I always get and they were all made wrong typing were pulled up in themiddle of the bread there was enough sauce on them to drown a child and then the sandwiches were not cut properly because of theway the toppings were. When I asked the girl ERICA) to fix them I was told no they?re fine the way they are I can fix them athome. She charged me for extra cheese for all 3 sandwiches when only one has extra cheese on it. She shoved them in a bag &ripped it and smashed the flat bread Chicken sandwich. Threatened to throw me out of the store because I told her customerservice skills were horrible and when I told her I can?t wait to get in contact with the manager she bragged that it was hergrandmother like I was supposed to be scared or something. As I was trying to pay for the food she instead of placing thenapkins in the bag she flicked them across the counter at me like I was one of her friends she could play with I?m not). Ihave worked in food service for years before and I have never had a customer leave my place of employment this upset a waist ofmy money for sure because I am too upset to eat now.

Was enjoying my sandwich until a large black carpenter ant crawled out of the spinach. When I asked the subway employees about it they informed me that their spinach comes pre-washed in the bags. So either that was a lie or they have an ant problem.