Local Mocha - Grand Rapids

My wife and I try to stop in when we are in GR if time allows, because not only is the coffee outstanding, so is the service. The lady that works there is so sweet and accommodating, and the shop is clean and cozy. I found myself reading through thereviews because I was puzzled that they only get 3.7 stars, and as it turns out a good lot of them are complaints from peoplebuying something from the coffee shop next door then proceeding to use Local Mocha's outdoor tables, and being asked to sitelsewhere. Um, there are public benches literally about 8 feet away from their outdoor tables, so yeah, your complaints areinvalid. And as for the jerks who used Local Mocha's indoor trash to dispose of the other coffee shop's garbage: Again, publictrash cans 8feet away, and yes, it's extremely rude to do what you did. Folks, let me tell you, the majority of thesecomplaints are from over privileged whiners who get spend their lives waiting for something to get upset about. Don't listen tothem. Local Mocha is da bomb!

I went in to get coffee with my family. Four coffees were over 30.00. The woman at the counter was very rude to all of us. Overall just a terrible experience. After reading multiple reviews and seeing how the owner throws out the racism card andtalks/treats their customers. It makes me think maybe we were up charged and treated the way we were for not being of the sameskin color. Sad to say but racism goes every which way sad that this business partakes in racist tactics. Especially so openlyon Google. Buyer beware do not support this business. The response from the ?owner? is a blatant lie. I did not order a largeand I specifically ordered one of the specialty lattes. As were both of the other coffees also we did not order large. Please donot tell lies in order to make yourself look better. This business is a scam. Blatantly making up lies and invalid excuses tovalidate them over charging.. not one of us customized any drink. Sickening the response is absolutely sick!

What a lovely find! I wish google would have shown their shop to me. I was walking by and happened upon it. My son and I had a delicious lunch of grilled cheese, soup and a hot dog. The person working was quite friendly and I appreciated her help evenwhen she was busy. Highly recommend for a affordable lunch option downtown

Very friendly and welcoming! We got two caramel lattes and they were DELICIOUS! Very nice coffee shop! Would come back again.

Would rate 0 stars if I could? Horrible business ran by even worse business owners. Me and my family stopped inside to grab a couple drinks while exploring art prize. We got 3 frozen lemonades and a strawberry banana smoothie. The lemonades weredefinitely different and something tasted off. We kindly set the frozen lemonades on the counter and said we personally didn?tlike them and didn?t want to load up their trash can. The owner was ringing up another customer so we grabbed a couple pops anda water to drink out of the cooler with plans to pay once he was done with the current customer. As soon as we sat down hestopped what he was doing and started yelling for no reason about how we needed to pay. We said that we planned to pay and notto worry because we weren?t leaving without giving him his money. He then started calling us terrible people and rude. The ladywho made the drinks also chimed in saying after 14 years nobody has ever said they didn?t like her drinks and she?s never takenback any drinks she?s ever made. She said the reason they tasted the way they did was because there was honey in them. Honey infrozen lemonade? I understand that this is the way they do it and that is okay. But we simply did not like them and there was nosign stating that honey was in them or else we wouldn?t have got them. What if we were allergic to honey? They were veryunprofessional and rude in the way they spoke to us. Not to mention for $28 the drinks were disgusting and not worth it. Asbusiness owners they should take responsibility and understand not everyone is going to like what they have? that is life.People have their own opinions. I was thinking they might have just had a bad day and that is what caused them to act in such away. But after reading reviews I can see this is a reoccurring thing. Business owners who can?t take criticism and are veryrude. Do not waste your time or money.