Five Guys - Grand Island

5 people will always get 5 stars from me. the service can vary from place to place, but their food and shake are worth every star.

I love five guys! the burgers and fries are so delicious. a big frey feeds the family. my only complicity is the cost. the taste is excellent, but the price tag is a big, especially when we take the whole family.

Five Guys has really good burgers and hot dogs. The fries taste good but are often soggy. I haven't tried the milkshakes but my friends seemed to have liked theirs. The service is usually good and the employees don't seem unhappy. There's free peanuts, which somehow results in peanut shells all over the floor. Prices are fine, calorie counts are high but not prohibitive.

Nobody on register , 2 on grill, Nobody serving orders . Multiple staff members on break ignoring customers. Eventually staff returned . Woman with red dyed hair walking around behind counter not even acknowledging customers. Ridiculous long wait for a doordash order. No attempt at customer service. After half an hour the crew improves from 2 to 6 but NOBODY acknowledged me standing around

Anytime I order food online, it’s never ready when they say it will be. Takes them forever to do the simplest tasks. Very unprofessional staff. I wish there was another five guys closer to me.