Wendy's - Grand Forks

The food was good. The prices have gone up incredibly!

Always great French fries and burgers..I would recommend Wendy's over any of the other guys..

If I could give zero stars for this visit, I would. First of all, let me say that the employees and customer service were top notch. No problems there. But this is an issue I've encountered more than once, and I need to speak about it. When I heard Wendy's was releasing a Pumpkin Frosty on September 12, I circled my calendar. I checked the app before heading out to confirm that the new flavor had been released. Yes, there it was, showing up at my local restaurant. I placed my order in the app, PAID FOR the item, along with a Junior Fries and Junior Cheeseburger and went to pick it up in the Drive Thru lane. When I got to the window, I find out the Pumpkin Frosty is NOT available, and they have no idea when it will be available. The Strawberry Frosty had already been disabled, so my choices were chocolate or...what? Holding up a line of cars behind me while they process a refund? Park, go inside, and sort out a refund? I use the app to avoid going inside! Come on! If this was the only time this happened, I would simply chalk it up to bad luck. Unfortunately, this happens REPEATEDLY with places that have app ordering, not just Wendy's. If you're going to encourage app ordering, then something needs to be figured out where the app talks to the restaurant BEFORE payment is taken. Don't accept all orders first and then figure out how to appease the customer afterwards when they find out their item isn't available. That's unacceptable, and it puts your employees in a very bad spot. Very disappointed in you, Wendy. Destined Goblin food reviews on YouTube

We love Wendy's. It was our go to Dave's single,salad and frosty location. We stopped last night, Dec 1,2023, in Grand Forks, ND....it was so disappointing....not even a whole slice of onion ! 1 small leaf of lettuce. Really Wendys? 1 ring out of a slice of onion, a tomato slice so thin I didn't notice it on the burger... so disappointing. Each of the 3 meals we bought were exactly the same. These burgers looked nothing like we have had in the past, and definitely not what the picture displayed depicted. Wendys you can do better. My rate was a 5. My husband spoke to the manager, who was very nice. Service was very good. My frys were delicious... My frost is always great.

Whoever runs the 2 o'clock shift needs evaluation. Kids behind the counter rudely making jokes of my obese family member (one boy even stretched his face to mimic her appearance) and when my five year old mentions that even though only one group was in there while we were, every single table was filthy. The burger I ordered was fine. Fries were cold to the touch. I tried to find a drink five times on the Coca-Cola Freestyle machine because nothing I wanted was even available. How can you have so many paid individuals mocking the people who pay them and not even have a clean table to dine at?I wholeheartedly do NOT recommend this restaurant to anyone.I also think the three individual 15-17 yo boys working the front should be terminated immediately.I will be telling people about this for a long time coming!Edit- forgot to mention the boy stretching his face did so with his gloves on and proceeded to bag food. Forgot to mention food safety concerns as well!Parking: Dirty, but plenty of space!