Grill Haus - Gossau (SG)

Beautiful Portuguese cuisine with a bark, pork and goat menu option for christmas. the delicate meat and the desert variation are worth a recommendation. the only crash was the appetizers that consisted either in a very basic salate (no garnitur) or a chicken soup.

Eating here was decent, but the culinary experience was ruined by the dishonestness of the personal. we ordered 3 main courses, 1 glass 1dl wein, 2 glasses 2dl wein and a cup hot water. at the order, the staff did not inform us about the costs for hot water. from our experience throughout Switzerland, if hot water is desired, we would either be informed about the price or it would be complementary. when the bill was calculated, we saw that there was a fee for tee at the price of 3.50chf. we were confused as we didn't order a tee, so we asked the staff about the appeal and got a lot of excuses. She initially said that the tee levy was a tax that had to be paid for the hot water. She then said that they do not serve hot water, so the price for tee and hot water would be the same. she later said that, as we here pay a lower price for the main courses compared to the rest of the Swiss, then we should accept that the price for hot water is higher. because of the inconvenience of their reaction to hot water fees, we were disappointed at the lack of honesty on two accounts. first, the staff would have informed us during our order the costs accordingly if the water was not complementary. Secondly, the staff would have had a clear answer to what the accusations were and not a mistake. such behavior of the personal is ready to cheat and was really annoying. it was very disappointed and surprised at the lack of honesty regarding this and it really made the end of the evening unpleasant. as answer to the answer of the restaurant for all that read to clarify this, the olives were on the table before we sit for pairing with the meal. we had the olives with our meal and took the left two olives. If they calculate me for the 2 olives, we will like to pay for them to cheat on us for tee that we have not consumed at all. back to feedback, not sure what the answer it gave to do with the hot water fees. again a barrage of excuse and unapologetic behavior, as can be seen from first hand. back to the question, the review was carried out regarding the hot water fees, but the restaurant could not give an acceptable explanation even in its online reaction. I also wish them a lot of luck running their restaurants with such self-containing, non- progressive and dishonest behavior

My experience was good, I recommend you visit

Good rustic Portuguese food. Nice service and short waiting times. I'd love to do it again with my work colleagues.

It was my first time here and the grill house was recommended to me by Portuguese friends. The food was very tasty, the meat was on point. Service was very nice and accommodating. The price-performance ratio is really great! I can only recommend the grill house, I will come again.