Kabuto Japanese Steakhouse

I would like to begin by praising the friendly front staff at this restaurant. The server was also very nice and my drink was tasty. The sushi and salad were delicious, but unfortunately the soup was quite bland. The most disappointing part of our experience was with the chef. He carelessly splashed sauces on the table when serving them in ramekins, showed no friendliness, barely seasoned the food, and overcooked most of the vegetables. His bad attitude greatly affected our enjoyment of the meal. Despite being the only two guests at the hibachi table (which was not our fault), he did not even perform the usual entertaining spatula twirling. When spending good money at a restaurant, one expects a pleasant dining experience, which was not the case here. As visitors from out of town, we would not return to this restaurant in Goodlettsville. As someone who works in a customer service-oriented industry, I understand that attitude plays a crucial role in customer satisfaction.

Very sad. We have been going to this restaurant since it was built and it USED to be a great place to dine with excellent food, great service and atmosphere. It has been going the wrong way for a few years now. Our son wanted to go there tonight tocelebrate his 21st birthday. Wow what a disappointment. They have gotten cheap all the way down to the spoons. Our so calledchef was a joke, zero personality and told us he didn't have the time to get us what we ordered. When the manager finally wentand got the rice that we ordered he just mixed it with already cooked food and slapped it cold and tasteless on our plates. Ourkids meal would still be in the back if we hadn't asked for it after everyone else had been cooked for. Had to ask for watersince the server never came back around. Manager also doesn't care. After talking to him he said I will have a talk with him andthat was his solution to poor service, a rude chef and poor tasteless food. Sad but we will never be going back again. Thisparty of 7 will go elsewhere. Way too expensive especially for what it is now.

We used to go all the time would always get great service the food would never disappoint. But it’s really gone downhill the last couple of years! We quit going after some bad experiences… Recently came again for a friends birthday dinner sad tosay it hasn’t gotten any better… The service was terrible food quality was shockingly bad for how much they’re chargingnow! Definitely won’t be going back!

The waitresses were great but the chef was disappointing. The food lacked flavor until I added the yum-yum sauce. I had to request sauce items from the chef as he didn't offer any. The floor was sticky and the ladies room stall locks were not all intact. The paper towel rolls only dispensed a small amount and the soap dispenser was empty. This was our first visit and we won't be coming back. Two stars are solely for the wait staff. Not sure why the veggies included potatoes, but it was unexpected.

I don't really write bad reviews, but, my experience was a little rough. The food was okay, our chef at the hibachi wasn't really in the right headspace (had no interaction with us. The sushi I had, tasted old, the pork belly I had was rough, and Iwas genuinely mixed. The kicker of this review, however, when I brought my leftovers home. I opened the container to season therice a little more to my liking...I seen bugs running around on the top of my food. ????