Owenea - Glenties

Visited this hotel for the first time for a bite of lunch with my husband and two friends. Got menu and decided what we wanted. My husband went up to counter to order like everyone else but was told by waitress that she would be with us at the table in a minute. Twenty minutes past and she still hadn't taken our order. She continued to take orders at the counter from other people who had come in after us. Decided that they didn't want our business so we left. Don't think we will be in a hurry back.

Absolutely horrendous. We only went in for lunch and that was more than enough. It wasn't that busy but both waitresses were running around like headless chickens. From behind me I could hear that mistakes were being made with orders as was the case with us. An absolute chaos unaided by the fact that one of the waitresses was sullen and verging on unfriendly. I described it later to family and friends as Fawlty Towers but then without the humour. Having just come from another hotel where we had had a wonderful experience this was actually quite shocking!!

Staff are very nice and courteous, the food was plentiful and everything was well cooked, maybe old style but there was nothing wrong with this! We go back every year when here on holiday and are never disappointed

Nice food and the house wine is excellent. Would recommend if in the area, staff very friendly....chocolate cake was amazing!

My husband, our son, and I frequently visit Donegal, and the highlight of our trip is when we get to dine at the Highlands Hotel in beautiful Glenties. The Owenea Restaurant is beautifully decorated and the food is simply delicious, with meat supplied locally and a wonderful selection of seafood. The luxurious and pristine bedrooms add to the overall experience. From the proprietors, Mr. and Mrs. Boyle, to every member of staff, we are greeted with professionalism and warmth. This family-run hotel has a unique charm and familiarity that sets it apart from others. We highly recommend it to everyone. We are already looking forward to our next visit, coincidentally on March 13 when the famous band Bagatelle will be playing. - Mr. and Mrs. O'D-Brennan, Co. Mayo.