Fratelli - Feedback

I have never experienced such lovely customer service in my life as i did from the management of this restaurant today. I'm overwhelmed. There was a slight mix...

Delicious pasta, pizza, and vegan chicken meals. Great vegan options and very generous portions. Looking forward to my next delivery!

Waited 1 hour 45 mins for delivery pizza. Arrived cold and soggy chips... Ridiculous. Sent message to restaurant who told me someone would phone following day....

If you like beef stroganoff then don't order from here..worst dish i've ever tried to eat..please take it off the menu

I’ve never eaten in the restaurant but I will certainly do so in the near future having been impressed more than once with their takeaway/home delivery service...

Booked here for a birthday meal for 14 of us and also booked the hall upstairs for a surprise 40th. The food was lovely on the night and the staff were brillian...

Do not recommend this restaurant to anyone. Standard of food was low greasy, cold steak and less than average side dishes. Not even worth dropping in for a casu...

I have eaten here twice in 3 years and both been a disaster. It will be my last..... First time was ok the food was nothing special but when I asked for my bill...

Had a lovely dinner for two. Calimari starters and then King prawn and steak and ale pie. Great service and food.Window seat and was lovely and cosy. Well defin...

We went as friends for a lunch. Food ok. Service very good but waiter was a bit OTT. We as a group of friends found the waiter a bit offensive. Perhaps just us,...

Amazing place, food is so good especially the chicken wings... I've also been there at many functions as well and the staff, the dj and music is fantastic... Pl...

Food is excellent service is excellent they attend to you without being overbearing.

Just had a delicious takeaway vegan pizza. I will definitely be going back!

Was only a quick visit. Didn't eat so rating may not count.

Delivery or collection only now and booked through website. Online system works well and includes a countdown and food was decent although pizza is better than...

Our local Italian, do great deals through the week. Lovely grub and great service. Recommend the house special pizza with the nduja sausage...yummy

Great food at an amazing price. Staff really look after you. Love the place

Great food and service always good for me never left feeling disappointed

EDIT UPDATE I called today regarding last nights delivery, the gentleman at Fratellis was great and looked into what happened and went wrong last night with the...

Very poor experience tonight and really disappointed in their customer service. Ordered three dishes which was just a reorder of a previous order which you can...