Subway

Best Subway location I’ve ever been to! The staff are super friendly. Excellent customer service and the staff are super quick to make my order even with them being very busy. Compared to other locations the subs here are made much better and they do not cheap out on toppings. Other stores should look at how this location treats their customers! :

This is my absolute favourite subway in Richmond. The food is always fantastic. Servers are great, efficient, polite and happy. Love this place and continue to visit.

I ordered a turkey sub through the app and it came with ham in it instead. Ate some before i realized and had an allergic reaction. Reached out to the restaurant and got an automated email “thanks for letting us know”.

Another subway misrepresenting what and when they sell.They refuse to make coffee after a certain time but only at some Subway claiming a manager said to do soIf you offer coffee for sale then you had better sell that coffee I would suggest getting some instant for the late night workers that want a late night coffee which is their morningDiscrimination of a sale is purposeful misrepresentation and Canada has consumer protection to ensure misleading and poor business practices are not continued in fact civil litigation has been successful in other jurisdictions for similar issues.Subway just does not want to brew a pot or half pot or mix instant or change their signage which discriminates against the time of day some actually a lot of workers want coffee.As well if your restaurant is listed and registered for more than 10 seats you are required by health and safety laws to have a functioning bathroom available to customers before they eat or even purchase an item. Temporarily closing a section of seats for cleaning does not mean you can de-register your seating capacity later at night.I am sure there are inspectors that work at night on health and safety issues being purposefully ignored.If you have issues call the police or hire a security guard like a few McDonald's do now.Asked to speak with a manager supervisor none was available a second or third time which also could be another violationRules are made to protect consumers and must be followed. Over the years these rules have been attempted to be deceived by only a few restaurants like Subway.

Ordered via App on Saturday. #5 Chicken Rancher sub was very light on chicken and no bacon, barely any sauce. Took order home, too far to go back. The app is supposed to be convenient, but I constantly get errors in my orders.. seems you have to watch them make the sandwich to make sure it 's correct. Did the receipt survey, received a canned response saying 'we 're sorry '. Well, I 'm sorry for ordering from your location. :