Sonic Drive-in - Gilbert

Going there was really fun for me and my friends because we got to cool down from a really tiring game. While we were waiting for the food, we just talked and chilled. I was surprised that all the food was taken out quickly because there were lot of us. It was pretty fun to do this with my friends.

Yeah, it starts this way. Over the past few years, service has crashed! We often would come by and get sodas and snacks. The last 5 times over 6 weeks, every order was wrong. One order, my both kids plane burgers came with everything (plane was on the order slip . Next two times, wrong sodas. When someone asks for diet, it could be for medical reasons, just fyi. (Diet coke isn 't sticky! One time they ran out of my cup size, another time I ordered a medium, got a small. And this may just be a gripe, but they refused to come out and deliver during a little rain. That 's the reason for tips! That 's the fun of Sonic! Cant rate the food because it doesn 't come right, service is horrible, but I guess the place does always look clean.

11/10/22 location hasn't gotten any better. Still always slow getting just drink orders and they mess up at least one drink flavor everytime. Hoping one day this Sonic will get better! Update 1/11/22 So is this location shutting down? It's bad enough that this location shuts down nearly every night their drive-thru or stalls and often closes early, but now for the past 2 days you can't even place an order on the mobile app! I don't have time to order there and wait, jusy make the app orders pick up times to reflect how long it is really going to take.. I have about given up on this Sonic! ..... (old review, they use to be great) Wife and the kids love all the drinks here, oh and they have amazing tot's! Try them with cheese!

I would give this no stars. We were given the wrong food. The meat taste like it sat there forever. The corn dogs and tator tots were gross. They looked burnt and the tator tots tasted like dirty oil. We called and talked to the manager she just said okay.... My husband talked to her and she just said she could fix our food and never offered a refund or to fix our kids food. This was the worst experience ever. The manager had no care in the world. How you expect people to come back after that. The employees all together could care less about anything and it wasn't even busy...

Have tried this place 3 times, absolutely worst service I ever had. eating is on the way for sonic, but do not use the drive thru, terrible experience.