Chipotle Mexican Grill - Georgetown

You definitely don't know how to roll a burrito. It was like eating a Burrito dish. The manager and the big boss also talked to the staff about how they work in the lobby. If you talk about the performance of employees, it should be private, not in front of all customers!

It seems like every time I get food delivered from this store my dasher is stuck waiting at the store for more than 15 minutes. Also, the portions are way off compared to other chipotles. I think this all has something to do with new management because I used to never have these issues.

I don't know if it's just this location or if all Chipotles have started doing it, but this location will no longer provide cups for water or allow you to buy the small chips with your meal.This is incredibly frustrating, but it's even worse that some of the cashiers have been rude about it. I don't want to drink sugary beverages or caffeine. I don't want to throw half a bag of chips in the trash. The kids chips are the perfect size for an individual.I never leave negative reviews, but I've just reached the point of frustration with this location in particular. Hopefully this feedback can help improve things.

I’ve been shocked at the unprofessionalism of the manager each time I go in here for lunch. This was the 3rd time in the last month that she treated me poorly…I think it’s because I’m black. Today when I ordered my bowl I asked for a water cup, she advised me that I wasn’t going to get a water cup and I’d have to pay $3 for a bottle. I told her I just received a water cup when I had my lunch last week, she said I was out of luck because the policy changed today. I told her I didn’t have money to pay for a water bottle and she softly huffed something to me in Spanish. I asked the cashier what she said and she advised me that she called me a c**t. I asked for her managers number and she refused, obviously I won’t ever be going back as long as this manager is here.

Don't get me wrong I like the food that's why I hate to leave this review. BUT this is one of the dirtiest one I been into. First, the door handles to get into it are so nasty. They are brown due to the amount of dirt on them from God knows when. Clean them. Then you sit down to eat and this dust keeps falling from the ceiling. If you are going to have an open ceiling plan, at least dust ceiling fixtures?