Sonic Drive-in - Garland

The drink I ordered barely had any ice, and the bacon toaster had a piece of wilted lettuce that should have been thrown away, plus tomatoes with cores that were unappetizing. The bacon was tough and broke apart like shards of glass. The bread was not toasted properly—what’s the point? The tater tots were clearly re-fried, greasy, and cold, with some even being undercooked and freezer-burnt. It's really disappointing!

I waited 15 minutes for a medium slush while these kids were just goofing around. I'm really frustrated with spending my money at places with such poor service. It's not even busy here!

Sonic is famous for its slushes, so it’s puzzling that their slush machine has been out of order for weeks. For a place that specializes in drinks, you’d think fixing it would be a top priority. On a positive note, the staff is always friendly and welcoming, and it's clear that the situation isn’t their fault.

This location is HORRIBLE to many kids in there playing around talking and not getting orders out. I waited 22 for a oreo blast and a cheeseburger I finally flagged someone down about my order he said they forgot to bring out my order. He came out 8 mins later with a melted oreo blast and cold cheeseburger. Had them everything and after 20 mins with nothing I asked for a refund just ridiculous

Ordered 2 shakes they both came out about 3/4 full and the rest whipped cream. One shake didnt even have reeses pb cups in it at all. After waiting 20 mins. No reciept on the bag... this location needs some training on what sonics standards are.