Sonic Drive-in - Garland

They messed up my order than acted like they heard me say “Remake” when I said “Refund” three times than the MOD obviously did not want to refund me my money. They burnt my pickle fries and told me they were making my chili cheese coney fresh and it was cold I waited from 0550 pm to 0611 pm…. Did they have to shred the cow to get the beef or did they have to make hotdog bun? It should not have took this long.

I 've given up in this location. Too many bad customer service experiences. The last time I went, the payment system wasn 't working. The guy came out to tell me that he will take my payment when he brings the food. He then left because it was the end of his shift. The order was lost when I asked a coworker.Last time there. Never again

We asked for mustard on our burgers... we got burgers DRENCHED in mustard! Mustard dripping off everywhere. What a mess!We both had onion rings...ONE packet of ketchup for the both of us.Strictly amateur hour at Sonic every time we go there.Get a shake? Top half all whipped cream.Giving up on Sonic. Going to Braums from now on.

Husband ordered a big of ice and a large sprite. Took them 20 mins. When he looked inside 2 guys stood and talked, I girl ate and another guy just stood there. They had the bag of ice sitting on the counter melting the entire time. We haven't been here in over 3years because last time it was awful too. Never again.

I'm a door dash driver and I was picking up a late order and Chris the manager trainee brought me my order. I want to say his positive attitude and demeanor is just above and beyond so much. Good job Chris!