Paw Paw's - Garland

Have received excellent service each time visiting over the past few years. Friends seem to really appreciate getting invited to eat here as well! A solid assortment of menu items to help repeated visits feel different in a great way too.

So, there are a few menu items that are pretty delicious (I like the buffalo chicken tacos) but there are also some not very high selling items that taste bad. I had the boss sandwich and the fried pickles on it were rubbery and tasted like old grease. The roast beef also tasted old and off. When we brought it to the attention of our server, she told us that my boyfriend and I would have to still pay for both sandwiches (we both got the boss), even though there was a full meal and its side untouched. She proceeded to say she couldn't do anything because her boss Sherry would get mad. And when we asked to speak to that boss, she told us she wasn't there. So we asked her to call her and she said she couldn't. So she asked the man working with her what she should do and he agreed that since we did not eat an entire entree or like it, we shouldn't have to pay for it. So she reluctantly removed it from the bill. She had no menu knowledge, didn't check on us, served me water in a dirty glass, served my boyfriend a completely melted shake after she said she had to take a phone call and refused to take the uneaten meal off the bill. She said well I always pay for things even if I don't like them. That's not my problem. It's literally service 101 that if an item is not quality or up to par, it should be removed. We still tipped her appropriately, but she was absolutely unprofessional and completely negated all of the good experiences we have had there. She's the light skinned girl with the long brown pony tail. So. Prepare yourself if you decide to go here. When you get your plate of slop, you are gonna eat it and like it and have to pay for it no matter what because that's just how it is. ??

Sorry to say, we are out trying new restaurants for the week and sadly to day that this place was worse and service super slow. Waitress has no knowledge of menu and also informed us that the kitchen staff has no clue what the special sauce is. Mind you that we were the first ones here for our lunch hour and food took longer than our lunch hour allows us. So yes we ran out of time and no food. That tells you something !

I was on a streak of trying new restaurants, deeply sorry I tried this one! Very disappointed. Went way over on my lunch hour, ended up having to walk out with no food.

We had a wonderful experience here. It was the first time we tried fried pickles! The food was hot and fresh. Service was on point and the 1950's flare was icing on the cake.