Kansai - Garden Grove

FOOD POISONING NOROVIRUS!!PLEASE AVOID THIS PLACEI and my girl friends had dinner here on Saturday and ordered halibut combo, uni bap was smelly and oysters were not fresh at all, Halibut was just okay. So we figured that this place is not a good restaurant.And yes, we got food poisoning or norovirus from this restaurant. I just called the restaurant, explained what we are going through and asked for the refund.Here is what the owner said. we can 't give you the refund, go to ER or see a doctor so our insurance covers for it . He didn 't even say sorry.WOW.

Came in at around 4:40 and ordered to-go. This was such a quaint little restaurant but the inner decor was really pretty. The owners ? 2 elderly people were incredibly nice and accommodating. We ordered 3 uni bowls and went back to get a 4th . Super delicious. The uni was really fresh and has such a sweet delicate taste. No fishyness at all! Overall a 11/10 ?Also service was super fast our orders were ready in 10-20 mins!

FOOD POISONING NOROVIRUS!! PLEASE AVOID THIS PLACE I and my girl friends had dinner here on Saturday and ordered halibut combo, uni bap was smelly and oysters were not fresh at all, Halibut was just okay. So we figured that this place is not a good restaurant. And yes, we got food poisoning or norovirus from this restaurant. I just called the restaurant, explained what we were going through and asked for the refund. Here is what the owner said. we can 't give you the refund, go to ER or see a doctor so our insurance covers for it . He didn 't even say sorry. WOW.

Overall food is just okay. Not the best and not the worst. However, the customer service from the server is the WORST ever. She would never listen to the requests and had to repeat the request over and over. Most of the time she would ignore you although you can tell that she heard us calling her. Found a hair in the food and brought it up to her and just took it away from the table and walked away without saying anything. Few minutes later, she comes back with a new one and slams it on the table and walks away, although we told her that we didn't want it. She was one of the worst server ever that I have dealt with and she really shouldn't be on the floor dealing with the customer. I am so embarrassed to the people that I have invited to this place and will never ever go back again. This was a horrible dining experience.

I highly recommend this restaurant- sashimi combo -course meal-in person dine in. Fresh food, many side dishes, great price, great customer service! Thank you Kansai team!