Schlotzsky's - Galveston

This is very convenient to go on my location, but the dame in the register is rude every time I go to place an order. I'm asking for extra cheese and swirling on my sandwich, but never get them, but I'm charged for them. we almost always want to go, and my daughter came home today and complained about the same. I guess jimmy john will start our business.

The food was good, but when we asked for a pizza, they said they were out. The lady got mad at her worker and cussed at him.

Thank you Pauletta for a delicious lunch! We had 3 medium sandwiches made to perfection with speed and a smile ? even though she was slammed busy and understaffed. We will be back!

The only reason this did not get 5 stars is because of an employee. I know it's hard finding good help, but this girl seemed to have a chip on her shoulder no matter how nice and polite we tried??? The food was very good, but before we finished she was taking some items off the tables. Before getting up to leave she started pulling apart two tables we had joined together for a friend and our 2 well behaved grandsons. Won't eat in again, but will order from here. Just rude.

Update: I was contacted by the store manager within 24 hours and he really apologized and appeared sincere. I would try again based on our conversation. And I increased my rating to 3 starts.We arrived 15 minutes before closing (according to the hours on their door, not just Google) and they locked the door and refused to give service. We were looking for food to go, not even to sit in the store. Terrible.