Kfc - Gallup

Took over 30 minutes to get my order then cashier argues with me.

I will not be going back to this location! Shelby is obnoxiously rude and will not issue refund for THEIR mistake of double charge, supposedly a glitch on KFC end. General manager Donovan was NO help either. Managers lack customer service and need retraining! I provided bank statement print out at their request BUT still unable to issue refund. Asked for corporate and was told to look on my receipt. Still waiting on a response from corporate.

The chicken I got did not taste like KFC CHICKEN. Tried to called back to the restaurant, no one would answer the phone. WARNING..WARNING..Don 't waste your time or Money .

This is a fantastic restaurant, but the drink served in a bag could benefit from being offered in a regular cup instead. I set it on my seat, and it spilled all the way home without me realizing it. It was quite disappointing.

The food was served hot and quickly, and at just $5 for the refill, the price was reasonable. Although it was takeout, the dining area could use a little care and attention. The staff seemed a bit rushed, but to be fair, it was dinner time.