The Keys Grill Piano - Gainesville

The service was also disappointing. When we arrived, we were seated but our waitress seemed oblivious to us at the table. We had to ask for assistance because she didn’t even realize we were there, causing a delay in service. We noticed a couple seated across from us who appeared to be very upset and eventually left. The restaurant wasn't busy, so it's unclear what caused the service issues. Overall, we definitely won't be returning to this place, and that sums up our experience.

The staff was very attentive and the food was delicious. I highly recommend this restaurant!

While this is in a great location, I'm afraid to say the food wasn't very good. Conch fritters were tough and overmixed so the texture was off. Crab/lobster bisque had almost no flavor. Not creamy. Not rich. Then we were disappointed in the steak salad. Meat was tough. Very few greens. Sad canned peaches. Then drenched in balsamic. Not the servers fault the food was poor quality; service was pretty good. Won't be back.

Noise level with music was too loud for conversation so we ate outside. Service was friendly but under staffed so service slow. We came for brunch but they were out of food and we had to order from regular menu. Food was ok but nothing special.

Great food, great atmosphere. Bartender was amazing. Highly recommended.